Frequently Asked Questions

What is TestSolver?

TestSolver is an AI-powered interview assistant that helps you ace technical interviews while remaining completely undetectable to monitoring systems. It provides real-time assistance, step-by-step solutions, and code examples during your interviews.

Is TestSolver really undetectable?

Yes, TestSolver uses proprietary technology that makes it completely invisible to all interview monitoring systems, including screen recording software, browser extensions, and other detection methods. Our tool operates at the system level, ensuring it remains undetectable during your interviews.

How does TestSolver work?

TestSolver uses advanced AI to analyze interview questions and provide step-by-step solutions in real-time. The application runs in the background and can be toggled with keyboard shortcuts. It overlays on your screen in a way that's only visible to you, not to any recording or monitoring software.

Which recording platforms are supported?

TestSolver works with all major recording platforms including Zoom, Google Meet, Microsoft Teams, Skype, Webex, and many others. Our technology is platform-agnostic and works with any browser-based or standalone interview environment.

What are the system requirements?

TestSolver requires:

• macOS 10.15 (Catalina) or later, or Windows 10 (64-bit) or later
• 4GB RAM minimum (8GB recommended)
• 500MB free disk space
• Intel, AMD, or Apple Silicon processor
• Internet connection for AI-powered features

Does TestSolver work offline?

TestSolver requires an internet connection for its AI-powered features. However, once a solution is generated, it can be viewed offline. We recommend having a stable internet connection during your interviews for the best experience.

Can I cancel my subscription anytime?

Absolutely. You can cancel your subscription at any time with no questions asked. We offer a 7-day money-back guarantee if you're not satisfied with our service. After cancellation, you'll continue to have access until the end of your billing period.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay. For annual subscriptions, we also offer payment via bank transfer.

Is there a free trial?

Yes, we offer a 7-day free trial for all new users. You can try all features of TestSolver without any limitations during this period. No credit card is required to start your trial.

Is my data secure?

We take data security very seriously. All your interview data is encrypted end-to-end and is never shared with third parties. We don't store any of your interview questions or answers on our servers longer than necessary to provide the service.

What data does TestSolver collect?

TestSolver collects minimal data required to provide the service, including:

• Account information (email, name)
• Billing information (processed securely through our payment providers)
• Usage statistics (to improve our service)
• Interview questions (temporarily, to generate solutions)

For more details, please refer to our Privacy Policy.

How can I get help if I have issues?

We offer multiple support channels:

• Email support: support@testsolver.com
• Live chat: Available 24/7 for Pro subscribers
• Knowledge base: Comprehensive documentation and guides
• Community forum: Connect with other users and share tips

What is your response time for support requests?

Our typical response times are:

• Pro subscribers: Within 2 hours
• Basic subscribers: Within 24 hours
• Trial users: Within 48 hours

For urgent issues, Pro subscribers can use our priority support channel for faster assistance.